New Hampshire Chapter - Military Officers Association of America





2019 TRDP transition to FEDVIP

    Beginning on January 1, 2019, the TRICARE Retiree Dental Program (TRDP) will be replaced by the Federal Employees Dental and Vision Insurance Program (FEDVIP) which offers dental benefits comparable to the TRDP and a choice of ten dental carriers including Delta Dental.  Vision coverage is also available for the first time under FEDVIP.  Certain retirees and their families, and family members of active duty service men and women, will now be eligible to enroll in a FEDVIP vision plan.

    Enrollment in the FEDVIP will begin November 12, 2018 and run through December 10, 2018. You must select a FEDVIP plan to continue your dental care benefits.  With 10 dental and four vision carriers to choose from, and some plans offering both high and standard options, FEDVIP offers great flexibility when selecting the right coverage for you and your family.  CLICK HERE TO VIEW THE FEDVIP BOOKLET.

FEDVIP dental plans

    Aetna Dental®
    Delta Dental®
    Dominion Dental®
    FEP BlueDental®
    Triple-S Salud®
    United Concordia Dental®

FEDVIP vision plans

    Aetna Vision®
    FEP BlueVision®
    UnitedHealthcare Vision
    Vision Service Plan (VSP)®


    To find more information on FEDVIP please visit


Shingles Vaccine

    The new shingles vaccine, Shingrix, is a game changer according to health care experts. Shingrix is recommended for adults 50 and older to prevent shingles. Ninety to Ninety-Nine percent of people over the age of 40 had chickenpox. About one-third will get shingles at some point in their life.

    The vaccine introduced in 2006 for people 60 and older was about 70 percent effective. The Military Health System experts recommend everyone over the age of 50 get the new vaccine. Shingles can recur, so even if you have had shingles the new vaccine is recommended.

    Shingles usually develops as a stripe across one side of the body or face. People may feel pain, itching, or tingling in the area where the rash occurs a few days before the rash actually appears. A few days after the rash appears, it turns into extremely painful  fluid-filled  blisters.  They usually scab over after a week or ten days and then the scabs clear up a couple of weeks after that. The pain may persist for a long while after that.

    Some people develop post herpetic neuralgia, or PHN. The older you are when you get shingles, the more likely you will develop PHN and have long lasting severe pain, a pain that is not easily treated. This constant pain can significantly affect your quality of life. The new vaccine is a two dose series with the second dose administered two to six months after the first. Unfortunately, many patients have side effects for two or three days after vaccination. They include headaches, fatigue and nausea.  You should discuss possible side effects with providers.

(Source:  Note:  The Shingrix vaccine is covered under TRICARE for persons over 50.  (Source: TRICARE)


    PHARMACY COSTS (JAN 1, 2020 – DEC 31, 2021)


Your Choice of TRICARE Retail Pharmacies Changed Dec 1, 2016

    Express Scripts added Walgreens to the TRICARE retail pharmacy network.  CVS pharmacies is longer in the network.  Transfer your prescription drugs to a TRICARE network pharmacy to avoid paying the full retail price.  READ MORE.



    TRICARE beneficiaries were required to refill select maintenance medications through TRICARE Pharmacy Home Delivery or at amilitary pharmacy - or pay the full price at retail - beginning Oct. 1, 2016. This provision was originally tested through a pilot program from the FY13 defense bill, which mandated TRICARE for Life beneficiaries into the above requirements. The FY15 defense bill expanded the pilot to encompass all TRICARE beneficiaries, with the exception of those on active duty, those with other health insurance that provide drug coverage, or those who live overseas. While active duty servicemembers were exempt from the mandate, active duty family members are required to participate in the program. Unlike the original pilot, there is no ability to “opt out” of the program after one year. Starting Oct. 1, 2016 beneficiaries had approximately 90 days to move their prescriptions before being responsible for 100 percent ofthe cost share. Read more about the changes.


(From Saturday, February 1, 2014)

PORTSMOUTH — Keeping up with the rapidly increasing number of TRICARE beneficiaries who most often turn to a laptop or cell phone when they have questions, walk in service at the Naval Branch Health Clinic/TRICARE Service Center will no longer be available as of April 1.

Find out more at

NBHC Portsmouth patients still have a wide variety of secure, electronic customer service options available through The new “I want to…..” feature puts everything beneficiaries want to do online right on the front page of

When walk-in service ended April 1, 2014, beneficiaries who want get personal assistance can call Health Net Federal Services LLC, at 1-877-874-2273, for enrollment and benefit help. All health care, pharmacy, dental and claims contact information is located at Beneficiaries can get 24/7 TRICARE benefit information at, and make enrollment and primary care manager changes, and more online at

Rather than driving to an installation TSC, TRICARE beneficiaries can even combine high-tech with low-tech by downloading health care forms online and sending them in the old fashion way, through the U.S. mail – at a cost of less than 50 cents.

Walk-in customer service is also the most expensive possible customer service option. By eliminating walk-in customer service at TSCs, the Department of Defense estimates savings of approximately $250 million over five years. The change does not affect TRICARE benefits or health care delivery.



    TRICARE is making a handbook available to all beneficiaries covered under TRICARE Standard. Click here to view the new STANDARD HANDBOOK.


ATTENTION: TRICARE-eligible and Medicare-eligible Beneficiaries Under Age 65

    TRICARE-eligible and Medicare-eligible beneficiaries under age 65 should receive a letter in the mail from DEERS.

    Beneficiaries under age 65, except the family members of active duty servicemembers, who are entitled to Medicare Part A because of disability or end-stage renal disease must purchase Medicare Part B.  Please note that family members of active duty servicemembers who are eligible for Medicare retain eligibility for TRICARE Prime, Standard, and Extra whether they purchase Medicare Part B or not.  However, purchase is recommended.

    Medicare and TRICARE now are able to exchange data on beneficiaries that become Medicare eligible.  If applicable, Medicare Part B enrollment now will be maintained on DEERS records. Recently, DEERS started mailing letters to this group of beneficiaries explaining the requirement to purchase Medicare Part B in order to remain entitled to TRICARE benefits.

    Additionally, if a beneficiary stops paying Part B premiums, they will become ineligible for TRICARE. That means that no future claims will be paid by TRICARE, and recoupment action could be initiated to recover payments made for any ineligible period of time.

    For questions about TRICARE and Medicare coordination, call 1-866-773-0404.


(Reprinted from Hanscom Air Force Base
"Military Retirees Newsletter" - Summer 2005)

    For those under age 65 that use TRICARE, Prime, Standard or Extra there continues to be confusion about what it means when a provider “takes” TRICARE. The question to ask a provider is if he/she is an “authorized” (non-network) provider, or a  “participating” (network) provider. The difference is as follows.

 AUTHORIZED OR NON-NETWORK PROVIDER is one who has submitted his/her credentials to TRICARE including appropriate state licensing and certification documents and personal information to meet state and federal billing and tax requirements. (As of 1 September 2004, all Medicare approved providers are accepted as TRICARE authorized). They are permitted to charge 15% above the TRICARE approved amount the beneficiary will be responsible for. Non-network providers may or may not submit the claim, which is paid under TRICARE Standard. TRICARE cannot pay for services from an unauthorized provider.

PARTICIPATING OR NETWORK PROVIDER is an authorized provider who has signed an agreement with the TRICARE contractor to accept a negotiated rate as payment in full (plus your cost share) and to file claims for services paid under TRICARE Extra.

The relative availability of “network” versus “non-network” providers will vary significantly from place to place. Assistance with finding a provider can be obtained at a TRICARE Service Center (TSC) or at For the North region, Since Medicare is the primary payer for those with TFL, these categories do not apply. You may go to any provider that accepts Medicare.


(Reprinted from Hanscom Air Force Base
"Military Retirees Newsletter" - Summer 2005)

    For questions, or change of address for TRICARE Prime, Standard, or Extra call 1-877-874-2273 (1-877-TRICARE) – or on-line at Claims should be submitted to: Health Net Federal Services Inc., c/o PGBA LLC/TRICARE Claims, PO Box 870140, Surfside SC 29587-9740. To get TRICARE answers, or assistance by email send to TRICARE_Help@AMEDD.ARMY.MIL or

    For questions, or to update health insurance information for TRICARE For Life (TFL), call Wisconsin Physicians Services (WPS) at 1-866-773-0404, or visit Claims should be submitted to Wisconsin Physicians Services/TRICARE For Life, PO Box 7890, Madison WI 53707-7890.

    Express Scripts is the contractor for both the Mail Order and Retail Pharmacy Programs

TRICARE Mail Order Pharmacy (TMOP) call – 1-866-363-8667 –
TRICARE Retail Pharmacy (TRRx) call1-866-363-8779 –
Claims for pharmacy, send to: Express Scripts Inc., PO Box 66518, St Louis MO 63166-6518
    TRICARE Retiree Dental Plan call-1-888-838-8737 –

    DEERS Address Change - 1-800-538-9552 –

    US Family Health Plan – Brighton Marine Health Center at 1-888-815-5510

    US Family Health Plan – Martin’s Point (NH, ME) 1-888-241-4456, or visit



    TRICARE, Medicare, skilled nursing facility care and long-term care.  Each has the word "care" in its name, but is in itself a totally unique health care benefit. So what are skilled nursing facility care and long-term care? Are either covered benefits under Medicare or TRICARE? What about TRICARE For Life (TFL)? Does this mean TRICARE pays all health care expenses for eligible beneficiaries? If you are a Uniformed Services beneficiary, family member, survivor, or provider, you need to know the difference.  For details about each of these, use the following link:


TRICARE Senior Pharmacy (TSRx) and TRICARE for Life (TFL)

 Almost 4,500 Medicare eligible New Hampshireites who are military retirees and enrolled in Medicare Part B can participate in two medical programs, “TRICARE Senior Pharmacy” (TSRx) and “TRICARE for Life” (TFL), if they are in the DEERS (Defense Eligibility Enrollment Reporting System) database. This includes their spouses and  survivors, if also enrolled in Medicare Part B and DEERS.  Both programs are in addition to existing pharmacy and medical benefits offered on a space-available basis at many military installations.

    TRICARE Senior Pharmacy retail and mail order service began April 1, 2001. Under the retail program, beneficiaries can fill most 30-day prescriptions at participating pharmacies at a cost of $5.00 for generic drugs and $17.00 for name brands. Costs will be higher at non-participating pharmacies. Using the National Mail Order Pharmacy, a 90-day prescription costs nothing for generic drugs and $13.00 for name brands.

    TRICARE for Life began on October 1, 2001. TRICARE became the secondary payer to Medicare for Medicare-authorized services from civilian providers. Beneficiaries pay no annual enrollment fee, premium or deductible, so this program virtually eliminates the need for Medicare supplemental insurance.

 Enrollment in TSRx and TFL

     No enrollment is necessary. All that is required is a Medicare card (showing Part B participation) and a valid military ID card. For the ID card to be valid, the beneficiary's current family and address information must be registered in the DEERS (Defense Eligibility Enrollment Reporting System) database. DEERS registration can be accomplished at most armed forces military installations, and normally is verified each time an individual gets a new military ID card.

  - TSRx:
 To find local participating pharmacies (most national chains participate): 1-877-363-6337
 Mail Orders: 800-903-4680; or

  - DEERS (Defense Eligibility Reporting System) and ID Card Issuance
 To register in DEERS, the beneficiary needs a current military ID card, which can be obtained or applied for while registering. The sponsor normally must be present to register family members, and will need to bring a copy of the marriage certificate for first-time registration. Surviving spouses who do not already have a military ID card should bring a current photo identification and a copy of the marriage certificate, along with the sponsor's DD Form 214 (Report of Separation From Active Duty), and a death certificate.

 To update DEERS Information
  1. Contact a nearby military personnel office; or
  2. E-mail changes to; or
  3. Mail changes to DEERS Support Office, Attn: COA, 400 Gigling Road, Seaside, CA 93955-6771; or
  4. Visit; or
  5. Call 1-800-538-9552

  - Medicare Part B Participation
 Medicare-eligibles not currently covered by Part B can sign up for it during the next General Enrollment Period which runs from January 1 through March 31. For more information about Part B, contact a local Social Security office or call Social Security toll free at 1-800-772-1213.



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